Kampala – Uganda 14th January, 2025

The Research and Education Network for Uganda (RENU) proudly announces the acquisition of an International Organisation for Standardisation (ISO) certification – ISO 9001:2015, Quality Management System (QMS) standard. This milestone represents a remarkable achievement in RENU’s dedication to delivering exceptional services to Uganda’s research and education (R&E) community. Certified by SIS Certifications Pvt. Ltd., the ISO 9001:2015 certification covers the provision of Internet Connectivity, Cloud Hosting, Website Hosting, Software Development, and other services to academic and research institutions, highlighting RENU’s adherence to global standards of quality management. This certification underscores our unwavering commitment to quality, excellence, and continuous improvement—values that are at the heart of everything we do.
The ISO 9001:2015 certification is a globally recognised standard that provides a robust framework for quality management. For RENU, the acquisition of this certification represents a promise to our members and stakeholders that our operations are guided by internationally recognised best practices. It highlights our focus on maintaining a systematic approach to service delivery, ensuring that every interaction and every solution we offer meets the highest standards of quality and reliability.
This achievement comes at a time when the demand for dependable and innovative Internet connectivity solutions has never been greater. As the research and education sector continues to evolve, RENU has risen to the challenge by streamlining our processes to deliver services more efficiently and effectively. This certification is, therefore, a testament to our ability to adapt to the ever-changing needs of our members.
For RENU’s members, the ISO 9001:2015 certification brings numerous benefits. It means that they can rely on us to consistently deliver high-quality services to end users, to support critical initiatives, and every step we take, from planning to execution, is designed with their needs in mind. Members can trust that our Internet connectivity solutions will continue to be reliable, secure, and tailored to their specific needs. This milestone also demonstrates our commitment to proactive engagement and responsiveness, ensuring that we are always ready to meet challenges and seize opportunities as they arise.

The achievement is not just a recognition of RENU’s capabilities; it is a reflection of our values and mission. RENU’s work is always guided by the mission—to facilitate collaboration among Uganda’s research and education institutions for knowledge creation, sharing, and utilisation through advanced and secure connectivity. With this certification, we have strengthened our foundation to fulfill it more effectively than ever before. Some of our core values, Service Quality, Sustainability and Innovation, have been at the forefront of our journey to certification. These core values emphasize the promotion of an effective, efficient, and superior service delivery environment; long-term viability of RENU’s impact; and fostering trust and accountability among staff and stakeholders, respectively. These values will continue to drive us forward.
As RENU celebrates this milestone, we remain focused on the future. This certification is not an end in itself but rather a stepping stone toward greater achievements. We are therefore committed to leveraging our ISO 9001:2015 certification to enhance collaboration, foster innovation, and empower Uganda’s research and education (R&E) community.
Together with our members, we are shaping a future where knowledge sharing and utilization know no boundaries.
For more information about RENU and our services, please visit www.renu.ac.ug or contact us at info@renu.ac.ug.